Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The Experian Consumer Services (ECS) Business Governance team is looking for a dynamic and Risk & Business Governance Program Lead. This Program Lead will lead our governance efforts across data protection, data privacy, and AI policies, and responsible AI use. This role is critical to ensuring our organization's data practices are secure and aligned with latest regulatory and technological landscapes. You will report to the Senior Director of the ECS Business Governance team.
Responsibilities
Data & Privacy Governance
- Develop, oversee, and maintain enterprise-wide data governance and privacy programs.
- Ensure adherence and compliance with global data protection laws (e.g., GDPR, CCPA, and HIPAA).
- Manage select processes, functions, and approval flows involving data requests, data hygiene, documentation, data privacy, data processing activity, and AI.
- Define data ownership, data controls, stewardship, classification, and lifecycle policies.
- Collaborate with Legal, Data, and IT teams to implement data privacy policy programs.
AI Policy & Governance
- Lead the development, definition, and implementation of responsible AI policies and frameworks.
- Monitor AI regulatory developments (e.g., EU AI Act, NIST AI RMF) and assess the impact to business.
- Collaborate with data science, technology, and product teams to ensure ethical AI deployment, model governance, and appropriate AI controls.
- You will create transparency, fairness, and explainability of AI policy and standards in AI systems.
Business Governance & Strategy
- Align data and AI governance programs with enterprise risk management and compliance strategy.
- Report program metrics, risk posture, and policy adherence to senior leadership and governance committees.
- Educate partners on privacy, data ethics, and AI accountability through training and awareness campaigns.
Qualifications
- Bachelor's or Masters degree in Law, Business, Data Science, or related field
- 6+ years of experience in data governance, privacy compliance, or AI policy
- You understand global data privacy regulations and AI ethics frameworks, and experience with governance tools and AI model lifecycle management
- Technical knowledge, curiosity, and familiarity with new technologies are necessary
- We require additional experience in AI, databases, AWS, SQL, Jira, and data tables. Python and Asana experience would be great!
- You have experience with ethical innovation
- You are experienced in collaboration and partner influence, comfortable navigating in fast-evolving regulatory environments
- Certifications such as CIPP, CIPM, CDMP, or AI ethics credentials (e.g., IEEE, NIST)
Additional Information
Benefits/Perks:
- Competitive compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on.
Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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