Our client, a global technology company, is seeking an experienced CONTRACT Program Manager, Business & Regulatory Investigations to support a worldwide legal and investigations organization focused on advancing AI adoption and operational excellence. Reporting into a global program leadership team, this individual will help implement AI-enabled investigative workflows, improve case management and reporting processes, drive operational excellence, and coordinate cross-functional stakeholders across legal, compliance, and investigative functions. The ideal candidate brings deep program management experience, strong communication skills, and a proven track record of implementing AI and automation within complex, highly regulated environments. This is a 10-month contract with the potential to extend, working 40 hours per week. The position is based in Redmond, WA and follows a hybrid schedule, requiring three days onsite in office.
Key Responsibilities
AI & Data Enablement
- Support integration between case management platforms and reporting dashboards for investigations, recovery efforts, and fraud initiatives
- Manage CRM tagging, data quality, workflows, reporting, and leadership updates alongside engineering and program teams
- Pilot and expand AI-enabled processes for intake, document preparation, regulatory monitoring, evidence management, and status reporting
- Partner with forensic and digital investigation teams to improve workflows, create dashboards, and develop supporting documentation
- Establish quality metrics and continuous improvement processes for AI-enabled operations
- Utilize Microsoft 365 technologies, including Copilot and related productivity and automation tools
- Maintain consistent processes for intake, case management, investigations, reporting, and case closure
- Coordinate review meetings and ensure action items, ownership, and deadlines are clearly documented
- Prepare dashboards, executive updates, regulatory response materials, reports, and closure documentation
- Coordinate work across legal professionals, investigators, advisors, and other stakeholders to meet shared objectives
- Identify potential risks early and provide leadership with recommendations and mitigation options
- Significant years of program management or legal experience supporting complex legal, compliance, investigations, or risk initiatives
- Strong written and verbal communication skills with experience preparing materials for executive leadership
- Experience implementing AI, automation, or emerging technologies into operational environments
- Ability to translate legal, regulatory, or policy requirements into practical operational processes
- Demonstrated judgment and discretion handling confidential or privileged information
- Bachelor's degree or equivalent professional experience
- Experience with AI and agentic workflows, including prompt engineering, retrieval-augmented generation, evaluation, and human review
- Background supporting internal investigations, regulatory inquiries, anti-corruption, FCPA, or similar programs
- Familiarity with case management systems, eDiscovery, and forensic evidence processes
- Working knowledge of modern tools such as Git, Azure DevOps, Python, scheduled automation, or evaluation frameworks
- Experience with Microsoft 365, SharePoint, evidence management, or comparable enterprise platforms
- Advanced degree such as a JD or MBA preferred but not required