Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Reporting to the Senior Risk Manager, the Privacy Analyst will play a crucial role in supporting the growing demands of Experian Health's privacy, HIPAA, risk management, and regulatory work. The Privacy Analyst manages a variety of privacy and regulatory matters and supports administrative responsibilities across the organization. This is a hybrid role located in Nashville,TN.
You will:
- Conduct and lead the investigations for reported potential HIPAA incidents, working with reporters to thoroughly document the source, impact, and root cause. Manage communications with impacted clients and individuals.
- Coordinate with product, legal, and other teams to research and respond to privacy, regulatory, and FCRA-related inquiries, including disputes tied to Experian Health's role as a reseller of credit data.
- Track and research consumer complaints and inquiries, submitting applicable disputes to MCE, monitoring their status, and managing responses.
- Respond to consumer complaints and inquiries.
- Be a subject matter expert for third-party risk processes, supporting the Health team by tracking due diligence status and managing annual engagement updates.
- Come into the office two days per week to handle tasks such as retrieving Health mail, sending out letters and mailings.
Qualifications
- 3+ years of experience in privacy, data protection, or a similar compliance role
- Knowledge of FCRA, GLBA, and HIPAA compliance
- Experience managing regulatory inquiries, disputes, and privacy incidents, with a focus on privacy compliance.
- Collaborate across teams within a complex regulatory environment
- Work with consumers and customers and discuss complex issues over the phone and through written correspondence.
- Track and report on multiple privacy and risk initiatives simultaneously.
- Experience with administrative tasks such as contract management and document tracking
- Knowledge of third-party risk assessment processes.
- Knowledge of 3LoD risk management model.
- Proficient in privacy-related tools and document management systems.
- Bachelor's degree
Additional Information
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.